Our commitment to you

At Class we’re committed to continuous improvement – starting with delivering brilliant wealth accounting software and building from there. We understand that great service comes from a dedication to getting the small things right. That’s why we listen closely to customer feedback, then we make the changes that need to be made.

As part of this commitment, we’re passionate about co-creating with our communities. We are focussed on collaboration with our customers and broader ecosystem to build, nurture and grow our industry.

Listen. Learn. Innovate.

Customer Ideas and Feedback

The Class ideas and feedback portal, powered by AHA! allows us to be completely transparent about where our products are headed, and allows us to truly listen to what our customers have to say. It gives our customers a voice to:

Provide feedback

Share their requests and ideas 

Vote and comment on other customer’s ideas

Community Innovation

What’s new at Class? A range of features, initiated by our customers including initiatives to save time and drive greater efficiencies for you such as:

Work Test Declaration

Generate in a click of a button for each Member between 67 & 75.

Bulk Lump Sum Minutes

Run lump sum minutes in bulk with just one click.

More Foreign Currencies

Account for foreign bank accounts with ease.

Improving Auto match tolerance

Delivering more customised automation so you don’t have to match entries manually.

Save and close modal exit

Expanded one-click close across our app.
We’ve also been working hard to deliver continuous improvement based on feedback, new features include:

Electronic Signatures

You can now apply your own branding and customise your user experience.

Support for Income Streaming on Class Trust

We’ve simplified and automated the process, so you don’t have to use spreadsheets any longer!

Activity statement signing via Docusign

We’ve automated the application of signature tags where signatures are required to improve the user experience.

Foreign Currency for Swedish, Norwegian and Danish Krone

Foreign Currency for Swedish, Norwegian and Danish Krone has been added based on customer requests.

The ability to input % or $ in Beneficiary Distribution event

So you don’t have to manually calculate the $ amount.

Improved the look and feel of our reports

Including hiding the ABN where not specified on compilation reports and the cover page for Trusts.

Providing the flexibility to remove watermarks

From Business Activity Statements if required.

Suspend zero balance investments easier

Efficiently suspend investments for an entity in one go using the bulk actions.

We don’t just support the wealth accounting community, we’re a part of it. That’s why we are committed to using our skills or resources to help people and our community.


Our give back program with charity partners, SolarBuddy means the Class Team, our customers and partners can make a change through meaningful projects and donations.

We’re here for you

We understand the impact recent political and environmental events have had on some of our customers, employees, and community members. We are ready to support you however we can. That’s why Class is offering access to our Uprise Employee Assistance Program as part of our commitment to supporting mental wellbeing in the wealth and accounting industry.

Committed to our industry

Our vision is to reimagine a more simple, automated and connected world for the wealth accounting industry. We hold ourselves accountable for setting the standard now, and for what comes next. This includes actively supporting a growing, vibrant industry through partnership.

Our latest collaborations include:

The Class Support Community

The Class Support Community, is the place to ask questions and find answers about our products and services. Get expert help whenever you need it.