Smith Coffey, a Perth-based financial services firm, needed to modernise its SMSF administration and cut down on manual workloads. By implementing Class, they achieved outstanding results: 


  5x faster lodgement

 


  79% efficiency increase

 


  213 billable hours saved


Watch how Class Super helped Smith Coffey deliver faster, more accurate results for their clients.

 

It was the first time we could produce a tax return with a click of a button. We’re lodging our tax returns 79% more efficiently now.
Linda Peters
Personal Portfolio Service Manager, Smith Coffey

 

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Empowering growth through streamlined operations with Class

Smith Coffey is a specialist financial services firm supporting medical professionals with investment, superannuation and accounting needs. Faced with slow, manual systems that drained resources and risked compliance errors, the team turned to Class. By automating key processes and streamlining workflows, Smith Coffey dramatically improved efficiency and accuracy—freeing up time to focus on delivering exceptional client service. 

The Problem: Manual processes created bottlenecks

Smith Coffey’s legacy systems were slow and heavily reliant on manual data entry, making compliance and tax return preparation time-consuming and error-prone. The team faced significant resource drain and frequent rework due to inefficiencies. 

The Solution: Automation delivered seamless efficiency

Switching to Class enabled Smith Coffey to automate key processes, particularly in tax return preparation and compliance monitoring. Integration with other platforms improved reporting speed and accuracy, while streamlined workflows reduced manual review time. 

The Results: Efficiency gains delivered real impact

Since adopting Class, Smith Coffey has transformed its operations—streamlining workflows, accelerating processes, and freeing up valuable time for higher-value work. The team now delivers faster, more accurate outcomes for clients, with efficiency gains that have reshaped their approach to SMSF administration. 

 

I used to spend half an hour on a tax return, another half hour reviewing it, and then someone else would review it again. Now, it’s all automated.
Linda Peters
Personal Portfolio Service Manager, Smith Coffey

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6,500
accounting and administration firms rely on Class
215,000
entities administered on Class
852,000
entities administered on NowInfinity
214,000
documents ordered on NowInfinity during the last 12 months
Source: Class and NowInfinity data as at 30 June 2025